Where should my website be hosted?
Hosting is super important! When it comes to hosting, you get what you pay for. Hexa Web Systems has a subsidiary company called Hexa Cloud Services with servers optimized for WordPress systems. Hexa Cloud operates at the forefront of the web-hosting industry, providing exceptional server speeds, customer support, and security.
How long will it take to get a new website?
On average, we shoot for a two to eight week turnaround, but the pace of any project is set by each client. How much input you can provide during the initial stages, your availability with feedback, how soon the content is ready – all this affects the speed of completion. The functionality needs may also play a role – more complex sites will take more time to develop.
Do you only create WordPress websites?
Yes, with a few exceptions. WordPress is a great content management system that now powers more than 30% of the web. Its huge market share is due to it’s flexibility and ease of use. Don’t worry, we’ll teach you how to manage it and help you along the way.
As for the exceptions, we can provide maintenance services, and small modification to websites that are not WordPress based.
What Types of Payments Method do you accept
We accept checks, Zelle, and bank wires.
Will I be able to update the site myself when it’s finished?
Yes! We love it when our clients take control of their website and learn to manage it on their own. We’ll provide you with a set of comprehensive video tutorials to help you learn your way around, as well provide you with a training session to help get you on your way. (Note: We love to answer your questions!)
Who writes the content for the site?
Usually that is you. You are the expert on your business, so it’s usually best if it comes from you. If you need help, we can recommend copywriters who can help clean up or write original content for you at an additional cost.
The smoothest projects are ones where the client comes prepared BEFORE we start our work. Coming to the table with all your website content already completed is precisely the type of professionalism we are excited to see.
What if I need help on my site down the road?
We are only an email away! We’re here to help you as much or as little as you need, and we won’t disappear once the site is launched. We’ve been doing this for many years, so we aren’t going anywhere anytime soon.
When do I pay?
For most projects, equal payments are made at the start, midway, and the end of the project, but we can work with you to set up a schedule that meets your needs. We understand that this is a big investment and want to help you budget for the expense in whatever way possible.
Do I have to be local to work with you?
Nope! We work with clients all over the world. Our whole team works remotely, allowing us to find the absolute best team for our business.
Will you maintain my site for me?
We can! We provide on-going support for many of our clients. Check out our WordPress Support Packages.
Will my website be mobile-friendly?
Absolutely! Having a mobile-friendly website is more important than ever! We work hard to ensure your website looks great on a variety of devices.
How much input do I have in the process?
A lot! Your input and feedback is crucial to this process. We’ll start with a lot of questions about your needs, your likes, your wants and work with you to develop just the right look and functionality.
I’m on a strict budget. Do you have any low cost options?
A custom website can be a big investment and not all small businesses have the budget for you. We offer a budget package which will help get you online with a nice looking website fast. Learn more about our budget package.